The Operational Challenge
During Q4 peak, warehouse pickers walked an average of 11.5 miles per shift. Seasonal labor turnover exceeded 58%, and forced overtime expenses jumped 62% year-over-year, threatening retail customer SLA penalties.
The BonafideR Deployment
BonafideR deployed a 14-unit CLASS AMR-2 mobile robot fleet configured for goods-to-person rack transport and dynamic aisle batching. Units were calibrated with LiDAR and integrated into Manhattan WMS in nine days with zero downtime on live pick lines.
“We didn't need board CapEx approval or a six-month capital budgeting cycle. The BonafideR fleet arrived on Monday and our pickers were hitting double quota by Thursday. When peak volume ended, we adjusted our fleet size without write-down penalties.”